About this policy
Asterise UAE (“we”, “us”) is responsible for the personal data collected through this Site. This policy explains what we collect, why we collect it and how we protect it, in line with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and other applicable UAE laws. [Legal name, licence number and address to be added.] By using the Site you accept this policy. If you do not agree, please do not use the Site.
Information you give us
When you subscribe to our newsletter, send an enquiry or contact us, we may collect your name, email address, phone number, company, job title, location and the content of your message. Please do not send us sensitive personal data, such as health, financial account or ID details.
Information collected automatically
When you visit the Site, we may automatically collect technical information such as your IP address, browser type, device and operating system, the pages you view, time spent and the page that referred you. We use it to keep the Site secure and to improve how it works.
Why we use your data, and our basis
We use personal data to send the newsletter you asked for, reply to your enquiries, run and improve the Site, keep it secure and meet our legal duties. We rely on your consent where UAE law requires it, such as for marketing emails, and otherwise on the other grounds the law allows, such as carrying out your request or meeting a legal obligation. You can withdraw your consent at any time.
Cookies and local storage
We store simple preferences, such as your language and display theme, in your browser. External services, such as Google Fonts, may receive technical data like your IP address when their content loads. If we add analytics or advertising tools, we will tell you here and ask for your consent where required. You can control cookies and stored data through your browser settings; some features may not work as well if you block them.
Who we share data with
We do not sell or rent your personal data. We may share it with trusted providers that help us run the Site, such as hosting and email services, who may only use it on our instructions and must protect it. We may also share it with UAE authorities when the law requires it, and with a successor if our business is sold or merged, in which case we will tell you.
Transfers outside the UAE
Some of our providers may store or process data outside the UAE. When that happens, we only transfer personal data as UAE law allows, for example to countries with adequate protection, under suitable safeguards or with your consent.
How we protect your data
We use reasonable technical and organisational measures, such as encryption and access controls, to protect personal data. No system is completely secure, so we cannot promise absolute security. If a breach puts your data at risk, we will notify the authorities and you as UAE law requires.
How long we keep it
We keep personal data only as long as we need it for the purposes above or the law requires. Newsletter details are kept until you unsubscribe. Enquiry details are kept for [add period], then deleted or anonymised.
Your rights
You may ask us to give you access to your personal data, correct it, delete it, restrict or stop certain uses, or provide it in a portable format where the law allows. You may object to direct marketing and withdraw consent at any time. To use these rights, email privacy@yourdomain.com. If you are not satisfied with our response, you may complain to the UAE Data Office.
Children
The Site is not intended for children under 18, and we do not knowingly collect their personal data. If you think a child has given us data, tell us and we will delete it.
Links to other sites
The Site may link to other websites. We are not responsible for their privacy practices or content, so please read their policies.
Changes to this policy
We may update this policy from time to time to reflect changes in our practices or the law. The latest version, with its date, will always be on this page.
Contact us
Questions or requests about privacy? Email privacy@yourdomain.com or write to [add company name and address].